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Mystery
Shopping Retail
Services 2000 Welcome to Retail Services 2000
- the specialists in
mystery shopping programs in Retail Services 2000 has provided
tailored mystery shopper programs to the Australian retail market for over 16
years and is now pleased to offer mystery shopping programs in These programs are designed
specifically for the retail environment - whether it be
fashion, food, general retail, self service, supermarkets, services or banks. Retail Services 2000 provide programs
for both retailers directly and shopping centre
managers. Our clients can access their results within 24-48 hours of
actual store appraisals being conducted via our
website.
Our Motto "In search of excellent customer service every
single time" We are proud of
our motto and encourage our clients to adopt this positive attitude towards
customer service and strive for 'excellent customer service every single
time'. We encourage our clients to
implement Reward & Incentive programs to further reward ‘excellence in service’.
Company Profile Established in Company Culture is very important to
us at Retail Services 2000. We are an
entrepreneurial company and very much encourage participation and ideas from
all members of our team. We have a
conscientious team of consultants who are lead by dedicated and experienced
State Supervisors. Their success is
attributed to sharing our common vision, commitment and attitude towards
excellence in service. Retail Services 2000 has a strong
commitment to excellence in service. Our
clients have consistently reported our service to be of the highest quality and
integrity. We offer a guarantee on
all evaluations submitted which is backed up by a money
back or free re-visit option. This demonstrates our commitment to ensuring that
evaluations are submitted 100% accurately to clients the first time, every
time. Through our collecting of customer
service data, we have been able to establish ‘industry benchmarks’ which are an
excellent means of comparing your service to that of the general market
place. Finally through the launch of this
website Retail Services 2000 is pleased to offer this value added service to
our clients. Our new service is called ‘Real-Time
Results Available Online’. This service
has been designed to meet the technological status of our clients for today and
the future. Clients can simply log on to
our secure website using their own unique password and view the progress of
their program 24 hours a day, 7 days a week.
In effect this will mean that results will be available within 24-48 hours of actual store visits being
made. ‘Real-Time Results Available
Online’ is available to our clients at no additional charge.
Contact Information We can be contacted as follows:
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